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shipping policy

Delivery 
Yildez.com team collect and prepare your order from our UAE – Dubai warehouses in one working day then it will be shipped to you city in Saudi Arabia within 2-5 working days. Excluding holidays and weekends in both countries.

Regulations
Only 1 order allowed per month per Customer ID/Passport with maximum weight of 14.5kg , Maximum amount of 900 SAR . 

COD “Cash on Delivery” Maximum amount of 500 SAR . 
Food/Supplements: Max 5 different products with max 3 of same product.
Non-Food/Non-Supplements/Cosmetics: Max 20 pieces per order.

Additional legal and customs fees may be applicable outside the UAE and are to be paid by the consignee

General Information
Due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed Duties and Taxes (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
Please check with Saudi customs office to see if you can import the items, and if any additional licenses or permits are needed.

 

Shipping Fees

 

Weight  Shipping Fees
 0.1 To 3 KG  35SAR
Cash On Delivery 25SAR

 

 

Shipping
All Yildez.com orders are shipped out from our UAE -dubai warehouses to Saudi Arabia by Air Freight. 
The Estimated Delivery window provided by Yildez.com reflects most standard deliveries. However, some orders may occasionally be subject to longer transit time caused by air freight delay, Customs hold, or any other unforeseen complications outside of Yildez’s control.

* SMSA Express:For shipping related inquiries regarding SMSA Express orders, please contact the SMSA Express call center at +966 920009999 or email at csecomsupport@smsaexpress.com.